Privacy Policy
Effective from December 8th, 2023
Welcome to the TRAVEL VIP GROUP LLC website. This privacy policy outlines how we collect, store, use, and disclose your personal data when you use our website. We handle a variety of personal data, such as names, email addresses, phone numbers, and other travel-related information as part of our daily operations. We take data security and adherence to data protection legislation seriously to protect the privacy and confidentiality of your personal information. If you are new to our service, please read our policies and contact us if you have any questions.
At our company, we take your privacy seriously and are committed to protecting your personal information. We collect information such as your name, email address, phone number, and payment details only to process your orders or to provide you with our services. We do not share your information with third parties, except as required by law. When you provide us with your personal information, such as your email address and phone number, you consent to receive communications from us. You consent for us to send you text messages (SMS), emails, or phone calls to provide you with information about our services or to complete transactions that you have requested. If you do not wish to receive these communications, you may opt-out by contacting us or following the instructions in the communication. Please note that if you opt-out, we may still send you transactional or administrative messages, such as confirmation of a booking or changes to our terms and policies.
TRAVEL VIP GROUP LLC is the "data controller" of your personal data, which means we are responsible for its legality and security.
The Personal Information We Collect
We collect various types of personal information, including:
Identity Data: Personal information such as first and last name, date of birth, age, and gender, cookies, and usage data.
Contact Data: Phone number, email address, billing address, and delivery address.
Commercial Data: Requested price quotes, purchased products, or services.
Financial Data: Bank account and payment card details.
Transaction Data: Information on payments made to and from you and any information about the goods and services you have purchased from us.
Cookies and Tracking Data: We use tracking technology and cookies to analyze and improve our website's activity and functionality. You can decline cookies by instructing your browser to refuse them, but this may limit your use of our website.
Usage Data: Information about your interactions with our website, products, and services. We collect usage data to make improvements, detect and prevent technical issues, provide customer support, and offer valuable goods and services, news, and special offers.
We only assume the duty to gather, handle, and maintain your personal data securely when you provide us with accurate information. You warrant that you have the power to do so and to allow us to use the information in accordance with this Privacy Policy if you send any Personal Information pertaining to other individuals to us or to our service providers in connection with the Services.
The provision of personal data is required for the proper performance of the contract between you and us, as well as for us to comply with our legal obligations. If we are required by law or the terms of a contract with you (the customer) to collect your personal data and you refuse to provide it, we will not be able to complete the contract we currently have or are attempting to cross into with you.
Retention of Data
We will only keep your Personal Data for as long as it takes to achieve the goals outlined in this Privacy Policy. We will keep and use your Personal Data as long as it's needed to meet our legal obligations, settle disputes, and uphold our legal agreements and policies.
We will also keep Usage Data for our own internal analysis. Usage Data is usually only kept for a short amount of time, except when this data is used to strengthen the security or functionality of our Service, or when we are legally required to keep this data for longer.
Transfer Data
Your information, including Personal Data, may be sent to and stored on computers outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may be different from those in your jurisdiction. If you live outside the United States and choose to give us information, please keep in mind that we will send the information, including any Personal Data, to the United States to be processed there. If you agree to this Privacy Policy and then send us that information, that means you agree to the transfer. TRAVEL VIP GROUP LLC will take all reasonable steps to ensure that your data is treated securely
Disclosure of Data: Disclosure made for the purposes of law enforcement.
Under certain conditions, it may be necessary for Travel Vip Group LLC to reveal some or all of your personal information in order to comply with the law or to respond properly to requests made by public authorities. If this is the case, we will notify you before making any disclosure (e.g. a court or a government agency).
Legal Requirement. Your Personally Identifiable Information may be disclosed by TRAVEL VIP GROUP LLC if the company has a good faith belief that such action is necessary in order to:
-comply with legal obligations;
-protect and defend the rights or property of TRAVEL VIP GROUP LLC;
-prevent or investigate possible wrongdoing in connection with the Service;
-protect the personal safety of users of the Service or the public;
-protect against legal liability.
Security of Data: The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
GDPR-General Data Protection Regulation about your Your Data Protection Rights
You have certain data protection rights if you live in the European Economic Area (EEA). TRAVEL VIP GROUP LLC will make every effort to correct, amend, delete, or limit the use of your Personal Data. Please contact us if you want to know what Personal Data we have on file for you and if you want it removed from our systems.
In certain circumstances, you have the following data protection rights:
-The right to access, update or delete the information we have on you.
-The right to rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
-The right to object. You have the right to object to our processing of your Personal Data.
-The right of restriction. You have the right to request that we restrict the processing of your personal information.
-The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
-The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.
Please be aware that before responding to such inquiries, we can ask you to prove your identity. Please be aware that without some information, we might not be able to provide the Service.
Regarding the way we collect and use your personal data, you have the right to file a complaint with a data protection authority. Please get in touch with your local data protection authority in the European Economic Area for additional details (EEA).
CalOPPA-California Privacy Protection Act about your Data Protection Rights
CalOPPA is the first state law in the country to mandate the posting of a privacy statement on commercial websites and online services. The law's reach extends well beyond California, requiring anyone or any organization operating websites in the United States (or perhaps the entire world) that collect personally identifiable information from California consumers to post a clear privacy statement on their website, comply with this statement, and disclose exactly what information is being collected and with whom it will be shared.
According to CalOPPA we agree to the following:
-users can visit our site anonymously.
-our Privacy Policy link includes the word “Privacy”, and can easily be found on the homepage of our website.
-users will be notified of any privacy policy changes on our Privacy Policy Page.
-users are able to change their personal information by emailing us at [email protected]
Our Policy on “Do Not Track” Signals:
We respect ,,Do Not Track’’ browser mechanisms and do not track, plant cookies, or use advertising when one is enabled. Do Not Track is a web browser preference that lets websites know you don't want to be tracked. You can enable or disable Do Not Track by going to your web browser's Preferences or Settings page.
If you are a resident of California, you have the right to know what information we have about you, request its deletion, and request that it not be sold (shared):
To exercise your rights under data protection, you can contact us and make the following request:
-what personal information we have about you;
-the categories of personal information we have gathered.
-the categories of sources from which we gathered your personal information;
-the commercial or business reason for gathering or disclosing your personal information ;
-the categories of third parties with whom we share personal information;
-the particular pieces of private data we have gathered about you;
-the summary of the categories of personal information we have sold, along with the classification of any other business to whom we may have transferred it, we will also let you know if we have not sold your personal information;
-the list of the types of personal information that we have shared with other companies for business purposes, together with their categories;
Please be aware that you have the right to request this information from us up to two times in a rolling 12-month period. The information we offer in response to your request might only include the personal data we have on you that we have acquired during the preceding 12 months.
2. To delete your personal data. The personal data we have on you as of the date of your request will be deleted from our records if you make this request, and we will instruct any service providers to do the same. De-identification of the data can sometimes be used to achieve deletion. You might not be able to access some functions if you decide to delete your personal information since they depend on it to work.
3. To stop from selling your personal information.Your personal information is never rented or sold to outside parties. Your personal information is never sold to other parties for profit. However, in some instances, a non-cash transfer of personal information to a third party or another member of our family of businesses may be regarded as a "sale" under California law. Your Personal Data belongs to you alone, and you have the right to seek its disclosure or deletion at any time. We shall stop making such transfers if you ask us not to sell your personal information. Please be aware that if you ask us to delete or cease selling your data, it might affect how you interact with us and you might not be able to take advantage of certain membership services or programs that depend on the use of personal information to operate. However, we would never treat you differently simply because you exercised your rights.
To make use of the aforementioned California data protection rights, send your request(s) via email to [email protected]
The CCPA, known as the California Consumer Privacy Act, provides protection for the rights to privacy that were previously mentioned.
Visit the official California Legislative Information page to learn more.
Service Providers
Third-party companies and individuals ("Service Providers") may be hired to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to carry out these tasks on our behalf and are not permitted to disclose or use it for any other reason.
We may use third-party Service Providers to:
-monitor and analyze the use of our Service;
-automate the development process of our Service;
-to advertise to you on third-party websites after you visited our Service.
-We and our third-party vendors use Cookies to inform, optimize and serve ads based on your past visits to our Service.
-to process payments (e.g. payment processors).
We won't store or get any information about your payment card. This information goes straight to our third-party payment processors, whose Privacy Policies say how they can use your personal information. These payment processors follow the rules set by PCI-DSS, which is run by the PCI Security Standards Council. Visa, Mastercard, American Express, and Discover all work together on this project. The PCI-DSS requirements help make sure that payment information is handled safely.
Links to other websites:
Our Service may contain links to websites that we do not control. If you click on a third-party link, you will be taken to the site of that third party. We strongly recommend that you read the Privacy Policies of every website you visit. We have no control over, and accept no responsibility for, any third-party sites or services' content, privacy policies, or practices.
Policy for children:
Anyone under the age of 18 is not knowingly subject to our collection of personally identifying information. Please get in touch with us if you're a parent or legal guardian and you know that your child has given us Personal Data. If we discover that we have gathered a child's personal information without first obtaining consent from the child's parents, we take steps to delete such data from our servers.
Updates and changes to this Privacy Policy:
Our privacy policy may occasionally be updated. Any modifications will be communicated to you by posting the updated Privacy Policy on this page.
Before the change goes into effect, we'll notify you via email and/or a clear notice on our service, and we'll also update the "effective date" at the top of this privacy statement.
It is encouraged that you periodically check this privacy statement for updates. Any modifications to this privacy statement take effect when they are published on this page.
Contact us:
Contacting us via email [email protected] is the best way to get answers to any queries you may have regarding this Privacy Policy.